"What's the matter? Store wouldn't take your...stolen credit card? Let's see what the police have to say about this."
"You little sh--"
―Hector, while chasing Kevin
Hector was a very pompous and sly individual and a bit of a bully when he becomes suspicious of Kevin. He presumed that Kevin McCallister had stolen his father's credit card, and as such, treated Kevin like a criminal.
On one night, he invades room 411 under the guise of housekeeping, to which Kevin scares him away by using an inflatable clown to impersonate his father while playing a recording of Frank McCallister singing "Cool Jerk" in the shower.
After Hector confirmed the card as being "stolen" and decided to bring Kevin to the police, Kevin escaped by using the film Angels with Even Filthier Souls to scare him and the rest of the staff away. The film assisted Kevin to make outside characters think there were adults in the hotel room in which he was staying, whose conversation led to gunfire. After Kevin escaped, Hector ordered the other guests to stay in their rooms and that there is an insane guest with a gun.
After the McCallisters arrive in New York, they confront Hector and the staff for letting him check-in alone, and without an adult, being fooled by his story, and for scaring Kevin to the point of making him get lost in one of the biggest cities in the world, when they tried to question him about the credit card, to which Hector takes pride on. Kevin's mother Kate blames him for making Kevin leave, and slaps him for his foolishness. Embarrassed, he advised her to brace herself for the cold weather, while trying to hold back the tears, because of the slap, and then offers them a complimentary suite; a penthouse with a view of the park that was recently vacated by the Countess of Worcestershire, as a token of apology.
He is never seen again for the rest of the film.
Behind the scenes
Mr. Hector is never addressed by his name, nor is he credited as such. He is simply credited as "Concierge". He was played by actor Tim Curry who is best known for his portrayals such as Dr. Frank N. Furter in The Rocky Horror Picture Show, Long John Silver in Muppet Treasure Island, etc.
- The scene where Mr. Hector trips on a coffee table while fleeing the suite after being frightened by Kevin was not in the script. Curry actually tripped on the furniture and the director thought it was hilarious, and he left it in for the final cut.
- The inflatable clown used by Kevin to impersonate his father in order to frighten Hector is a nod to Pennywise the Clown, a form of the titular antagonist of the Stephen King novel, It. The character was previously played by Curry in the 1990 TV miniseries adoption of the novel.
- Jack Nicholson was considered for the role of Hector, before Curry was cast.